BGO2 Inteligência Digital

CRM & Data

The right data, in the right place, every day.

How to organize marketing and sales data into a simple structure that answers what really matters: where customers come from, what they cost to acquire, and how much revenue they generate.

PDF guide (22 pages) + Excel spreadsheet · Free

The guide and spreadsheet are currently in Portuguese.

Cover of the tool Data Model

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Who it is for

  • Every department has a different number for the same metric.
  • You don't know which campaign generated the closed deal.
  • The agency's report doesn't match the company's bank balance.
  • Data lives in disconnected spreadsheets, WhatsApp threads, and people's heads.
  • No one can say for sure what it costs to acquire a customer.

What you get

The PDF guide

22-page PDF guide with a complete end-to-end example: Architecture · Key questions · Metrics dictionary · Data capture and fields · Single source of truth · Data hygiene · Dashboard and operating cadence. Concludes with a one-page summary, common pitfalls, a glossary, and a first-days checklist.

The Excel spreadsheet

Excel spreadsheet with 7 linked tabs, pre-filled with a working example (Contaflow, a financial management software for SMBs): Dictionary · Fields · Data log · Funnel by source · Data hygiene · Dashboard · Action plan. Simply replace the highlighted yellow fields with your data and the rest calculates automatically, complete with green, yellow, and red status flags.

How to use it

  1. 1

    Build the data dictionary

    Define each metric in a single sentence, agreed upon by marketing and sales.

  2. 2

    Track the source

    Use a single record of contacts and sales, tracking the source of each.

  3. 3

    Review the weekly dashboard

    5 business questions answered every Monday.

What changes in your business

Meetings stop debating which number is right and start making decisions. You discover where closing customers come from and how much it costs to acquire them.

Frequently asked questions

Do I need a BI tool to get started?

No. The kit starts in a spreadsheet. The tool comes after definitions and data sources are aligned.

What is a metrics dictionary?

It is a list defining each metric (lead, opportunity, customer, CAC) in a single sentence, agreed upon across all departments.

How long does it take to build a reliable dashboard?

The kit proposes a 3-week roadmap: definitions, source tracking, and the weekly dashboard.

Other tools on this front

Cover: Where does your growth stall?

Free material

Where does your growth stall?

A practical 60-minute diagnostic to run with your leadership team. Walk away with your bottleneck, the evidence, and a 7-day plan.

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